Legal Notice

Last updated: 9 August 2026

1. Website operator

This website is owned and operated by:

Verse & Velvet
ABN 25 390 317 785
Victoria, Australia

General enquiries: hello@verseandvelvet.com.au
Order enquiries: orders@verseandvelvet.com.au
Technical support: support@verseandvelvet.com.au
Partnership enquiries: partnership@verseandvelvet.com.au
Media enquiries: media@verseandvelvet.com.au

Verse & Velvet is responsible for the management and publication of this website and its original content.

2. Purpose of this website

Verse & Velvet is an Australian platform centred on personal growth, self understanding, emotional insight, identity, healing and transformation.

The website may provide access to:

• books and journals
• articles and educational content
• digital resources
• newsletters
• workshops and events
• speaking engagements
• interviews and media appearances
• community initiatives
• products and services connected with the purpose of Verse & Velvet

The availability of any particular product, service, event or resource may change over time.

3. Editorial responsibility

Unless another author or source is clearly identified, Verse & Velvet is responsible for the original editorial content published on this website.

Our content may draw upon:

• personal experience
• independent research
• published literature
• psychological concepts
• behavioural insights
• scientific material
• spiritual perspectives
• religious perspectives
• philosophical ideas
• cultural and social observations

Where information is drawn from another source, we aim to acknowledge or reference that source where appropriate.

The inclusion of research, professional concepts or external sources does not mean that Verse & Velvet represents itself as a medical, psychological, scientific, legal or other professional institution.

4. Ecommerce platform and website services

This online store is created and operated using Shopify.

Shopify provides the ecommerce technology used to display products, process orders, manage customer accounts and support payments and website functionality.

The use of Shopify does not make Shopify the seller of Verse & Velvet products. Unless expressly stated otherwise, your purchase contract is with Verse & Velvet.

Certain website functions may depend on services provided by Shopify or other technology providers. These providers may process information in accordance with their own terms and privacy practices.

Further information about how personal information is processed is available in our Privacy Policy.

5. Printing and fulfilment

Certain Verse & Velvet products, including physical books, may be printed and fulfilled on demand by Lulu Direct or another printing and fulfilment provider.

A fulfilment provider may print, package and dispatch a product directly to the customer.

The use of a fulfilment provider does not transfer responsibility for the customer relationship to that provider. Customers should contact Verse & Velvet regarding an order.

For all enquiries about production, shipping, tracking, damaged products, returns, replacements and refunds, contact:

orders@verseandvelvet.com.au

6. Intellectual property ownership

Unless otherwise stated, the content available through this website is owned by, created for or licensed to Verse & Velvet.

Protected material may include:

• the Verse & Velvet name and brand identity
• logos and emblems
• books and written works
• website copy
• articles and journal entries
• original quotations
• digital products
• guides and educational resources
• workshop content
• exercises and reflection questions
• photographs
• illustrations
• graphics and visual materials
• videos and recordings
• audio content
• newsletters
• product designs
• layouts and creative concepts
• downloadable materials
• promotional materials

This content is protected by Australian and international copyright, trade mark and other intellectual property laws.

No transfer of ownership occurs when you access the website, purchase a product or download a digital resource.

7. Permitted personal use

You may access and use publicly available website content for lawful personal and non commercial purposes.

You may share a link to publicly available content, provided that you:

• do not alter the content
• do not misrepresent its source
• do not imply an endorsement or partnership
• do not remove an author credit or ownership notice
• do not use the content unlawfully or misleadingly

Any use beyond ordinary personal use may require written permission.

8. Prohibited use of content

Without prior written permission from Verse & Velvet, you must not:

• reproduce substantial parts of our content
• republish our articles, books or resources
• distribute purchased digital materials
• share private download links
• upload our products to another platform
• resell or sublicense our content
• adapt our content into another commercial product
• translate and distribute our content
• remove copyright or ownership notices
• present our ideas, language or materials as your own
• use our content in paid courses, workshops or memberships
• use our content for advertising or commercial promotion
• use our content to train an artificial intelligence system
• create an imitation of our brand that may confuse the public
• use our name or branding to suggest an unauthorised affiliation

Nothing in this section prevents a use that is expressly permitted by applicable copyright law.

9. Quotations and references

Short quotations from publicly available Verse & Velvet content may be used where permitted by law, provided that the quotation is accurate, appropriately limited and clearly attributed.

Attribution should identify Verse & Velvet and, where appropriate, the author, publication or original source.

Permission is required for:

• substantial extracts
• commercial reproduction
• educational course materials
• workshop materials
• media compilations
• merchandise
• translations
• adaptations
• repeated or systematic use

Permission requests should be sent to hello@verseandvelvet.com.au with the subject line:

Copyright Permission Request

10. Trade marks and brand identity

“Verse & Velvet”, its logo, emblem, visual identity, slogans and associated brand elements may be protected by trade mark, copyright, passing off and consumer protection laws.

You must not use these elements in a way that:

• suggests an association that does not exist
• implies endorsement or approval
• creates confusion about the source of a product or service
• damages or takes unfair advantage of the Verse & Velvet brand
• imitates the overall presentation of our business

Written permission is required before using Verse & Velvet branding in commercial, promotional or organisational material.

11. Educational and informational content

The content available through Verse & Velvet is provided for general educational and informational purposes.

Our content may discuss sensitive or complex subjects, including:

• trauma
• emotional wellbeing
• personal identity
• relationships
• family patterns
• behavioural conditioning
• healing
• nervous system responses
• psychology
• spirituality
• religion
• personal development
• transformation

The content is not intended to diagnose, treat, cure or prevent a medical or psychological condition.

It does not constitute medical, psychological, psychiatric, legal, financial or other professional advice.

It is not a replacement for individual advice, diagnosis or treatment from an appropriately qualified professional.

Accessing our content, purchasing a book, attending an event or communicating with Verse & Velvet does not create a therapist and client, doctor and patient, lawyer and client or other professional relationship.

12. Personal experiences and perspectives

Some Verse & Velvet content may be informed by lived experience, reflection, observation and personal interpretation.

Personal experiences are shared to encourage understanding, conversation and reflection. They should not be interpreted as a promise that another person will experience the same outcome.

Names, identifying details or circumstances may be changed, limited or presented in general terms where appropriate to protect privacy.

Any opinion expressed by a guest, contributor or interview participant belongs to that person unless expressly adopted by Verse & Velvet.

13. No guaranteed results

Personal development, healing and transformation are individual processes.

Verse & Velvet does not guarantee that using a product, reading content, completing an exercise or attending an event will produce a specific:

• emotional result
• health result
• psychological result
• relationship result
• spiritual result
• career result
• financial result
• personal transformation

Testimonials and personal stories describe individual experiences. They are not guarantees of future results.

You remain responsible for your decisions, actions and use of the information provided.

14. Sensitive content

Some content may address trauma, abuse, grief, identity, family dynamics, emotional distress or other sensitive experiences.

You are encouraged to engage with this material at a pace that is appropriate for you.

If content causes significant distress, pause your engagement and seek support from a qualified professional or trusted support service.

Verse & Velvet is not an emergency or crisis response service.

If you or another person is in immediate danger, call 000 in Australia or contact the emergency service in your location.

15. Accuracy and currency of information

We take reasonable care to ensure that information published on this website is accurate and presented in good faith.

However, knowledge, research, laws, professional guidance, technology and external information can change.

We do not guarantee that every item of general information will remain complete, current or suitable for every individual circumstance.

Publication dates and update dates should be considered when relying on time sensitive information.

If we become aware of a material error, we may correct, clarify or update the relevant content.

16. Product information

We take reasonable steps to ensure that product descriptions, images, prices and availability are accurate.

Images and digital previews are illustrative. Colours, dimensions, textures, finishes and presentation may vary depending on the screen, lighting, printing process and manufacturing method.

Print on demand products may have minor production variations.

Nothing in this Legal Notice excludes a consumer’s rights where a product is faulty, unsafe, materially different from its description or otherwise fails to meet a consumer guarantee.

17. External sources and research

Verse & Velvet may refer to external research, books, studies, organisations, public resources or professional concepts.

A reference to an external source does not necessarily mean that Verse & Velvet:

• endorses every statement made by that source
• accepts responsibility for all of its content
• has a formal relationship with the author or organisation
• guarantees that the source remains available or unchanged

Readers should review the original source and seek professional guidance where decisions depend on specialised information.

18. External links

This website may include links to websites, platforms or resources operated by third parties.

External links are provided for convenience, reference or additional information.

Verse & Velvet does not control every external website and is not responsible for its independent:

• content
• security
• availability
• accessibility
• data collection
• terms
• products
• representations
• business practices

You should review the terms and privacy policy of an external website before providing personal information or making a purchase.

The inclusion of a link does not automatically constitute endorsement.

19. Social media

Verse & Velvet may maintain accounts on social media platforms.

Content published through an official Verse & Velvet social media account remains subject to our intellectual property rights and any applicable platform terms.

Social media platforms are operated by independent third parties. Verse & Velvet does not control platform availability, security, algorithms, account restrictions or data practices.

Social media messages are not treated as formal order or legal correspondence.

For important matters, use the relevant email address listed in this Legal Notice.

Verse & Velvet will never request your password or complete payment card information through social media.

20. Reviews and community contributions

Reviews, comments and other material submitted by customers or website users represent the views of the person who submitted them.

Verse & Velvet does not guarantee the accuracy of every user contribution.

We may moderate or remove material that is:

• unlawful
• threatening or abusive
• defamatory
• deceptive
• discriminatory
• fraudulent
• unrelated spam
• an infringement of intellectual property
• a security risk
• inconsistent with reasonable community standards

We will not knowingly publish or present customer reviews in a false or misleading way.

21. Website availability and security

We take reasonable steps to maintain the availability and security of this website.

However, uninterrupted or error free access cannot be guaranteed.

Access may occasionally be interrupted because of:

• maintenance
• platform updates
• security measures
• technical failures
• service provider disruption
• internet outages
• events outside our reasonable control

You must not attempt to compromise, bypass or interfere with website security.

If you identify a suspected security issue, contact support@verseandvelvet.com.au and do not publicly disclose information that could place customers or systems at risk.

22. Privacy and cookies

The collection, use, storage and disclosure of personal information through this website are addressed in our Privacy Policy.

The website may use cookies and similar technologies to:

• provide essential website functions
• remember customer preferences
• operate checkout and customer accounts
• understand website performance
• improve customer experience
• support analytics and marketing where permitted

Available privacy choices and further information are provided through our Privacy Policy and applicable cookie controls.

23. Commercial communications

Verse & Velvet may send marketing communications where permitted by law and where the recipient has consented or another lawful basis applies.

Recipients may unsubscribe using the link provided in a marketing email.

Unsubscribing from marketing communications does not prevent us from sending essential messages concerning an active order, payment, account, event registration or requested service.

24. Consumer rights

Products and services supplied by Verse & Velvet may come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in this Legal Notice, our Terms of Service or another website policy is intended to exclude, restrict or modify:

• a consumer guarantee
• a statutory warranty
• a right or remedy provided by law
• liability that cannot lawfully be excluded

Where a statement in this Legal Notice conflicts with a mandatory legal right, the mandatory legal right will apply.

25. Limitation of liability

To the maximum extent permitted by law, Verse & Velvet is not responsible for loss resulting solely from:

• unlawful use of the website
• reliance on general educational content as individual professional advice
• inaccurate information supplied by a website user
• unauthorised access caused by a user failing to secure their account
• independent content or conduct of an external website
• circumstances outside our reasonable control

Nothing in this section excludes responsibility that cannot lawfully be excluded, including obligations arising under the Australian Consumer Law.

26. Policies forming part of this website

Use of this website may also be governed by the following documents:

• Terms of Service
• Privacy Policy
• Shipping Policy
• Return and Refund Policy
• Contact Information
• any specific terms displayed for a product, event, workshop or service

These documents should be read together.

If a specific product or event term conflicts with a general website policy, the specific term will apply to that product or event to the extent of the inconsistency, subject to applicable law.

27. Reporting concerns

If you believe that content on this website:

• infringes your intellectual property
• contains a material factual error
• improperly identifies you
• violates your privacy
• creates a security concern
• is otherwise unlawful

Contact hello@verseandvelvet.com.au.

Provide:

• your full name
• your contact details
• the exact content or page concerned
• a clear explanation of the issue
• the basis of your request
• any supporting information

We will review genuine concerns and take appropriate action where required.

28. Governing law

This Legal Notice is governed by the laws of Victoria, Australia and applicable Commonwealth laws.

Any dispute relating to this Legal Notice or use of the website will be subject to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from them.

This provision does not remove any mandatory consumer protection available to a customer under the laws of their place of residence.

29. Changes to this Legal Notice

We may update this Legal Notice to reflect changes to:

• our business
• website functions
• products and services
• technology
• fulfilment arrangements
• intellectual property
• legal or regulatory requirements

The updated version will be published on this website with a revised “Last updated” date.

Changes will not retrospectively remove rights attached to an existing order.

30. Contact information

General and legal enquiries

hello@verseandvelvet.com.au

Orders, payments, production, shipping, returns and refunds

orders@verseandvelvet.com.au

Website, account and digital access support

support@verseandvelvet.com.au

Partnerships and collaborations

partnership@verseandvelvet.com.au

Media, podcasts and speaking enquiries

media@verseandvelvet.com.au

31. Business identification

Verse & Velvet
ABN 25 390 317 785
Victoria, Australia

Verse & Velvet does not operate a public retail location and does not accept unarranged customer visits.

Do not send products or correspondence to an address obtained from a parcel label, directory, invoice, business register or third party website.

For authorised returns, contact orders@verseandvelvet.com.au and wait for return instructions before sending a product.